Escrow department

Our escrow department is proud to collaborate with Europe's most popular marketplaces, which focus on selling cars, trucks, motorcycles and more.

The buyer and seller register with our escrow department

The buyer or seller initiates a transaction through our escrow department by contacting our delivery department by phone or email and providing us with the necessary documentation to start the procedures of buyng or selling of the vehical in question.

For the buyers :

Documentation needed:

Full Name
Delivery address
Phone number (where can be contacted for the duration of delivery)
Copy of ID card ( front and back)
Or copy of passport
To avoid possible fraud or identity theft according to GDPR, Reg. EU 2016/679 the buyer must send as a picture holding in hand the id card or passport (selfie)
All documents must be high definition

For the sellers :

You will have to provide us the following details ,full name ,pick up address wher the vehicale is located ,a copy of you id card or passport ,vehicle registration papers (all the necessary for the transfer of ownership) phone number where you can be contacted for the duration of the transaction and bank details where we will transfer the payment after the vehicle has been delivered and the buyer agrees to complete the transaction.

Vehicle verification

Our escrow department will pick up the vehicle in question from the seller custody and begin the verification procedures by our authorized legal and inspection departments to determine the condition of the vehicle.

Mechanical inspection:

The vehicle is being inspected to ensure it complies with EU safety standards. Here is a list of some of the standard safety aspects of a vehicle : Mileage ,Body work ,Brakes ,Chassis and suspension ,Drive Line ,Electrical ,Steering ,Tyres and rims ,Vehicle identification ,Vehicle modifications ,Accident history.

Legal inspection:

The legal inspectors will check the vehicle registration document to see if it has no outstanding finance, lien or debt and it is ready to be registered in the country of destination.

The vehicle will be delivered to the buyer only if it passes the mechanical and legal verification phase, otherwise the vehicle will be returned to the seller.

No funds will be transferred to the Seller until the Buyer accepts the vehicle.

The buyer make the payment to our escrow department

The buyer will receive the sell contract and the instructions where to make an down payment of 30% from the total price of the vehicle in question after that the buyer must send as a proof of payment (transfer receipt)The remaining 70% of the payment will be sent after the buyer decide to keep the vehicle(read the step six).The funds will remain in our escrow account for the duration of the transaction and they won’t be release to the seller without the consent of the buyer.

The payment must be submitted within 48 hours afthe riciving the sales contract to our escrow department using bank-to-bank priority wire transfer. The funds will be held in our escrow department bank account until the transaction is either completed or canceled.

Our escrow department deliver the vehicle to buyer

After the previous steps have been successfully completed our escrow department will proceed with the delivery of the vehicle to the address specified by the buyer.We provide GPS tracking service in order for our customers to see in real time where the vehicle is located during the delivery period.

Our expert team promises an exceptional service that’s second to none. Not only will we move your vehicles on fully insured transporters with comprehensive goods in transit insurance to 150,000 €, we will also ensure your delivery arrives on time and as expected.

Our escrow department will proceed with the delivery of the vehicle only after the buyer makes the payment to our escrow account and our bank confirms that the transfer was made.

Buyer personal inspection 90 days period

The buyer will receive the vehicle in 3-5 business days.
After the vehicle in question is delivered by our transport department to buyer home address ,the 90 day period of personal inspection begins.
During the inspection period the Buyer can verify the vehicle condition at any service autorizate near his location.
Verify the vehicle document with a legal lawyer for transfer of ownership.
Our escrow department will provide assistance regarding the ownership transfer of the vehicle at no extra charge.

Personal inspection ends

The Buyer must take a decision after the 90 days personal inspection period:

If the Buyer decides to purchase the vehicle will make the remaining 70% payment in to our escrow account and our escrow department will proceed with the ownership transfer of the vehicle under the buyer name.
The funds are transferred from the our escrow department bank account to the Seller.
The Seller will receive the amount transferred by the Buyer from which we will deduct the tax for the services used during the transaction.

If the Buyer decides to not purchase the vehicle, the funds will be refunded to the Buyer and the vehicle will be shipped back to the Seller.

If the Buyer decides to purchase the vehicle ,him must inform our escrow department about his decision and consent the release of the payment to the seller.

Our escrow service protects equally all parties involved in a transaction.

People resort to our escrow service when they need to buy or sell something of value but don’t know the other party, regardless of where the transaction takes place. Customers have used our service to complete transactions for everything from classified ad sites and online merchants, to auction sites and B2B e-commerce sites.Using a regulated and licensed service like our escrow department ensures you have the critical protection you need when buying or selling online.

Suitable for a Range of Goods

Our escrow department allows customers to buy and sell a variety of goods and services. We’ve helped our customers buy and/or sell physical and non-physical products, including vehicles, jewelry, domains, and artwork, as well as services.

If you own an e-commerce store, a marketplace, an auction site, or any other platform, our service is a great way to protect you and your customers, regardless of the transaction’s value.

Buyer Protection

Buying a high-value item or service online from an entity you don’t know comes with a lot of risk. You can’t ascertain how trustworthy the entity is, and you run the risk of being defrauded.

Our escrow department offers you the peace of mind you need to make any purchase. We’ll not release the funds to the Seller until you have received the item and are satisfied with the transaction. We also make sure the Seller provides tracking information, when applicable, for the transaction.

Seller Protection

Selling goods or services can be risky, especially if they’re highly valuable, because you’ll generally be dealing with people you don’t know or trust.

Using our escrow department , we verify the Buyer’s identity and verify the funding during the transaction. After the funds are secured, we will notify you when you can ship the item to the Buyer. During this process, you are required to provide us with tracking information. We use this information to make sure the Buyer receives their item and can’t claim otherwise. After the Buyer receives and Accepts the item, our escrow department releases the funds to you.

Our Partners

Our escrow department has partnered with some of the worlds leading online marketplaces and platforms so they can bring you secure payments.

Additional Support

If you still have questions regarding how our escrow department can help you, or if you need more help understanding how the process works and setting up a transaction, please don’t hesitate to contact us.

Our escrow service

Conducting high-value transactions with people you don’t know can be a risky proposition, especially when you do it online. As a Buyer, you run the risk of not getting what you paid for. As a Seller, you’re at risk of not being paid, and, as a broker, you’re at risk of being cut out of the deal.

The good news is that there is a solution. Our escrow department provides you with all the protection you need to conduct high-value transactions safely and securely, all while ensuring your peace of mind. Read and discover how our escrow department protects you, whether you’re a Buyer or Seller.

Buyer Protection

Our escrow department protect you as a Buyer by ensuring you receive, in full, the goods and/or services you were promised.

Financial Security

We won’t release payment to the Seller until you’ve accepted the goods or until the agreed-upon inspection period has expired.

Peace of Mind

We monitor all transactions, so you can enjoy complete peace of mind since we’re always watching, making sure that you’re completely protected.

Reduced Risk

If you need to engage in long-distance buying to get the goods or services you need, this can often come with its own risks. Even when you’re buying from someone locally, there will still be the element of dealing with an unknown second party for what could be a major financial transaction. Our escrow department alleviates that risk by providing a robust and trusted payment method that alleviates the risk of dealing with an unknown and unverified entity.

Seller Protection

Our escrow department ensures that, as a Seller, you’ll receive your money once you deliver the promised goods and/or services.

Financial Security

Our escrow department verifies all payments. Once we confirm the funds are good, we will inform you that it’s safe to deliver. As the Seller, you’re also protected from any unexpected chargebacks, thereby ensuring that you won’t fall prey to a scam.

Peace of Mind

We keep tabs on the delivery process of merchandise that can be tracked to the Buyer, using the delivery information you provide. So, you’ll be protected against any fraudulent claims from the Buyer.

Reduced Risk

If you need to engage in long-distance selling, you are exposing yourself to certain risks. Even when you sell to a local party, you’re still going to be dealing with someone you don’t know, in most cases. Our escrow department eliminates the risk of selling to an unknown entity through our robust and trusted payment method.

Fraud Prevention

Our escrow department protects you against fraudulent users; however, if you feel something isn’t right, please contact us so we may assist you. Please keep in mind, Our escrow department will never ask you for sensitive information via email.

Additional Support

Whether you’re a Buyer, Seller, or Broker, if you have any further questions, please don’t hesitate to contact us.Our excellent customer support team is standing by to help you with any needs you might have. If you want to learn more about our escrow department and how we protect you, or need assistance setting up a transaction, we’re here to help with whatever you may need.

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